When Wine Intelligence, the world’s leading wine research company invited Phipps as its guest to the Fine Wine 2010 conference in Spain, we took one look at the itinerary and booked a flight to Madrid - with the likes of Tim Atkin MW, Serge Hochar of Chateau Musar, Olivier Krug, Ernst Loosen and Michael Mondavi speaking, how could we refuse?
The conference is actually taking place two hours north of Madrid in Ribera del Duero. Of course, I’m more often found in the big R…Rioja so it will be interesting to see how they compare.
So, to the seminar itself. Tim Atkin MW kicked off proceedings in his typically humorous style with a look at what ‘fine wine’ has meant historically and what it means now. Although Bordeaux still dominates the fine wine markets the biggest change has been the introduction of new regions including California, Rioja, Priorat and Australia. Tim ended his speech by calling on winemakers to express their ‘terra’ or land rather than their ‘territorium’; to look outwards rather than being protectionist.
In the next panel discussion on building consumer appreciation of fine wine Michael Beringer echoed Tim’s sentiment by calling upon the trade to open up – to invite customers in and show them our passion first hand - whether that be through tastings, trips to the region or increasing dialogue on line. There was some contention between the panel on whether fine wine has to be able to age with Tim citing examples such as Sancerre which are best drunk young. Serge Hochar explained his philosophy that most fine wines gain finesse and complexity with ageing but some can lose characteristics that make them appeal when young.
Lulie Halstead from Wine Intelligence introduced some interesting research into a far more important consideration - what consumers consider to be fine wine. The key results from their March 2010 poll of 3,900 regular ‘luxury’ wine drinkers in the UK, USA and Switzerland found that the characteristics (in order of importance) were that the wine has (or is perceived to have) heritage and provenance, is handcrafted, wins critical acclaim and has a family history. Interestingly, rarity and ethical responsibility came at the end of the list.
Michael Yurch of Sherry-Lehmann wine stores in New York made some very interesting points about the ‘art and science’ of selling fine wine. He spoke of the need to not run ahead of the consumer and to stick with the basics (even if it bores you!) and to use regional classifications that they recognise - criticising modernist producers who shun appellation names such as Chianti Classico. His most important point was that he doesn’t run his store – his customers do. Something we’d all do well to take on board.
There was no surprise that Ernie Loosen, the most charismatic of winemakers, spoke of the need to tell a story – for the winemaker to express their personality and the wines to stand for something – classic brand building stuff. Perhaps more insightful were his recommendations for maintaining cash flow in a crisis. Lowering prices can have a detrimental effect in the long term and most wineries can’t afford to hang onto stock until prices improve so Ernie recommended investigating other channels such as airlines where supplying at a reduced price won’t affect the winery’s overall image and declassifying top wines into lesser brands to sell a larger volume. So I guess we should all rush out to by Dr L 2009 if it there’s a chance it could contain some Wehlener Sonnenuhr!
Ryan Opaz of Catavino gave a forward thinking 21st century view. He trashed most winery websites, complaining about a lack of contact details and information on where wines can be bought around the world, and useless videos that crash browsers. He said that 1% increase in marketing online can have a far larger impact on sales than a 1% increase in investment in wine technology – and commented that the “greatest peril is your invisibility not your competition”. For those in the market for some tips to improve their online marketing follow http://bit.ly/5freetips
I had the pleasure of sitting next to Ryan Opaz and opposite Olivier Krug at lunch and continued the discussion over some very bizarre dishes including a tomato, berry, goats cheese and chocolate salad – an example of Ferran Adria’s influence taken too far?
Wine Intelligence had the slot after lunch but managed to keep us awake with some new research on fine wine consumers in the USA, UK and Switzerland. In the UK ‘fine wine’ was classed as wine retailing for £10+ and the research revealed that alongside 1.1m regular luxury wine consumers (the collectors and wine geeks among us) there are 11m consumers who buy luxury wine less frequently – for special occasions or gifts when they will invest more time in the choice and trade up. It is important to tailor marketing to these two sectors – the occasional luxury buyer needs reassurance in their selection. They seek heritage and provenance but intimidated by sommeliers and retail store buyers. We think we are helping by providing detailed information, but for these consumers it is confusing and as wine is a social indicator they are worried they will look foolish. Further proof surely that the consumer is king and we need to get out of our ivory towers and relate to consumers on their terms using their language…
By Anna Noble